Not taking action can cause serious issues:

• Your website could be taken offline completely or defaced.
• Customer data could be stolen and often shared or sold.
• Even credit card details on your computer could be stolen.
• Google can blacklist your website and show a large red warning sign to visitors damaging your reputation and stopping visitors continuing through your website.
• Your emails can be hijacked and spam can be sent out via your domain
• Your email services can then be blacklisted
• Your web host can suspend your account to protect their server from further harm.

Work undertaken:

Steps that we will take to remove malware:

• We take a full backup of your website files and database
• We cleanse this locally, removing all viruses that are detected
• We add the latest secure version of WordPress
• Other files are manually checked before then uploading to our testing server
• Once on our testing server an in-depth virus/exploit scan is done
• Any remaining viruses are removed
• Passwords and WordPress are changed for improved security
• The cleaned version is re-uploaded to your server

What is needed to start the work

To fix a hacked WordPress website we will require your FTP and Database access credentials as well as your WordPress administrator login details. Or just your hosting details would be perfect!
We will fix one website. If your website has been suspended by your Hosting Company or by Google please contact us prior to purchasing.